Confidentiality

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Introduction

Welcome to Jyenara. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our CRM services.

We take your privacy seriously and encourage you to read this policy carefully to understand our practices regarding your personal data. If you have any questions or concerns about our policy, please contact us at [email protected].

By using our services, you consent to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our services.

Information We Collect

We collect various types of information in connection with the services we provide. This includes information you provide directly to us, such as your name, email address, and payment information, as well as information collected automatically, such as your IP address and browsing behavior.

We may also collect information from third-party sources, such as social media platforms and marketing partners, to enhance our services and provide a more personalized experience. This information may include your social media profile information and other publicly available data.

All information that we collect is used for providing and improving our services, communicating with you, and ensuring the security of our website and services. We take appropriate measures to protect your information and comply with applicable privacy laws.

How We Use Your Information

We use the information we collect for various purposes, including to provide, maintain, and improve our services, to communicate with you, and to personalize your experience. This includes processing transactions, responding to inquiries, and sending you updates and promotional materials.

Your information is also used to monitor and analyze trends, usage, and activities in connection with our services, to ensure the security and integrity of our systems, and to detect and prevent fraud and other harmful activities.

We may also use your information to comply with legal obligations, enforce our terms of service, and protect the rights, property, and safety of Jyenara, our users, and the public. This may include sharing your information with law enforcement or other authorities if required by law.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing our services to you. These service providers are bound by confidentiality agreements and are only permitted to use your information in accordance with our instructions.

We may also share your information with our affiliates and business partners to offer you additional products or services that may be of interest to you. You have the right to opt out of such communications at any time by contacting us at [email protected].

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information and your rights regarding it.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology to ensure the safe transmission of your data.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information. We encourage you to take steps to protect your personal information by using strong passwords and keeping your login information confidential.

If you believe your personal information has been compromised, please contact us immediately at [email protected] so that we can take appropriate action to address the issue.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website, analyze site traffic, and understand user behavior. Cookies are small data files that are stored on your device when you visit a website. They help us remember your preferences and improve the functionality of our site.

You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website. We also use web beacons, pixel tags, and similar technologies to track user interactions with our emails and website content.

Third-party service providers, such as analytics and advertising partners, may also use cookies and tracking technologies to collect information about your online activities over time and across different websites. This information is used to provide you with targeted advertising and personalized content.

Your Data Protection Rights

You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. You also have the right to object to the processing of your information, request the restriction of processing, and request the transfer of your information to another party.

If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws. Please note that we may need to verify your identity before fulfilling your request.

You also have the right to withdraw your consent to the processing of your information at any time. However, this will not affect the lawfulness of processing based on your consent before its withdrawal. If you have any concerns about our data practices, you have the right to file a complaint with the relevant data protection authority.

International Data Transfers

Jyenara is based in the United States, and your information may be transferred to, stored, and processed in the United States and other countries that may not have the same level of data protection as your home country. By using our services, you consent to the transfer of your information to the United States and other countries as necessary to provide our services.

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy and applicable data protection laws. This includes implementing appropriate safeguards, such as standard contractual clauses, to protect your information when it is transferred internationally.

If you have any questions about international data transfers or the safeguards we have implemented, please contact us at [email protected]. We are committed to protecting your privacy and ensuring the security of your information.

Children's Privacy

Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us immediately at [email protected]. We will work with you to address the issue and delete the information as necessary.

We encourage parents and guardians to monitor their children's online activities and to help enforce this policy by instructing their children never to provide personal information through our services without their permission.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make changes, we will update the "Last Updated" date at the top of this policy and post the revised policy on our website.

We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated policy.

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at [email protected]. We are committed to protecting your privacy and ensuring the security of your information.