Welcome to Jyenara! We strive to provide excellent CRM services to our clients. This Refund Policy outlines the conditions under which refunds will be provided and the process for requesting a refund. By using our services, you agree to this policy.
We understand that sometimes our services may not meet your expectations, and we are here to help resolve any issues. Please read this policy carefully to understand your rights and our obligations regarding refunds.
If you have any questions about this policy or need assistance with a refund request, please contact our support team at [email protected]. We are here to assist you and ensure your satisfaction with our services.
Refunds are available for certain types of purchases and under specific conditions. To be eligible for a refund, you must request it within 30 days of the original purchase date. Refunds will only be issued for services that have not been used or consumed.
We do not provide refunds for promotional offers, discounted subscriptions, or services that have been fully utilized. Additionally, any fees paid for account setup, customization, or other one-time services are non-refundable.
Refund eligibility may also depend on your compliance with our terms and conditions. Any violations of our terms may result in the forfeiture of your right to a refund. Please ensure that you review our terms and conditions to avoid any issues.
If you wish to cancel your subscription, you may do so at any time by accessing your account settings or contacting our support team. Cancellations will take effect at the end of the current billing cycle, and you will not be charged for subsequent periods.
We do not provide prorated refunds for partial months of service. Upon cancellation, you will continue to have access to the service until the end of your current billing period. No further charges will be applied to your account after the cancellation takes effect.
If you are eligible for a refund under our policy, the refund will be processed within 7-10 business days of your cancellation request. Please note that it may take additional time for the refund to appear on your credit card statement, depending on your financial institution.
To request a refund, please contact our support team at [email protected] with your order details and the reason for your refund request. Our team will review your request and determine if you are eligible for a refund based on our policy.
Once your refund request is approved, we will process the refund to the original payment method used for the purchase. You will receive an email confirmation once the refund has been issued. Please allow 7-10 business days for the refund to be processed.
If your refund request is denied, we will provide you with an explanation and work with you to resolve any issues. We value your business and strive to ensure your satisfaction with our services. If you have any concerns, please do not hesitate to reach out to us.
There are certain circumstances where refunds may not be granted. These include but are not limited to: services that have been fully utilized, promotional offers, discounted subscriptions, and any fees paid for one-time services such as account setup or customization.
Refunds will not be issued for any services that have been suspended or terminated due to a violation of our terms and conditions. It is important to comply with our terms to maintain your eligibility for a refund.
If you believe your situation warrants an exception, please contact our support team at [email protected]. While we strive to be fair and accommodating, we must adhere to our policies to ensure consistent and transparent practices for all customers.
We strongly discourage chargebacks and encourage customers to contact us directly with any billing issues or disputes. Chargebacks can result in the suspension or termination of your account and may impact your eligibility for future services.
If you initiate a chargeback without first contacting our support team, we reserve the right to dispute the chargeback and provide proof of service delivery. We are committed to resolving any issues amicably and request that you give us the opportunity to address your concerns before pursuing a chargeback.
If a chargeback is resolved in our favor, any fees associated with the chargeback process may be deducted from the refunded amount. To avoid these complications, please reach out to us at [email protected] for assistance with any billing issues.
If you choose to upgrade or downgrade your subscription, the changes will take effect immediately. Refunds for downgrades will be prorated based on the remaining time in your current billing cycle. Any additional charges for upgrades will be billed at the time of the change.
We do not provide refunds for the difference in cost when downgrading a subscription. However, you will continue to have access to the higher-tier features until the end of the current billing period. Your new subscription rate will apply in the next billing cycle.
If you encounter any issues with upgrading or downgrading your subscription, please contact our support team at [email protected]. We are here to assist you and ensure a smooth transition between subscription plans.
If you experience technical issues that prevent you from using our service, please contact our support team immediately. We will work to resolve the issue as quickly as possible. If we are unable to resolve the issue within a reasonable timeframe, you may be eligible for a refund.
Refunds for technical issues will be assessed on a case-by-case basis. Please provide detailed information about the issue, including any error messages or screenshots, to help us understand and address the problem.
Our goal is to ensure that you have a positive experience with our service. If technical issues persist and we are unable to provide a satisfactory resolution, we will process a refund according to our policy guidelines.
If you have purchased services that you have not used, you may be eligible for a refund. To request a refund for unused services, please contact our support team with your order details and the reason for your request.
Refunds for unused services will be processed based on the time elapsed since the purchase and the amount of the service that has not been utilized. Please note that certain services, such as one-time fees, may not be eligible for refunds.
We strive to be fair and transparent in our refund practices. If you have any questions about the eligibility of your unused services for a refund, please contact us at [email protected]. We are here to assist you and ensure that your concerns are addressed.
If you have any questions or concerns about our Refund Policy, please contact our support team at [email protected]. We are dedicated to providing excellent customer service and will respond to your inquiries as promptly as possible.
For additional information about our services, billing, or other policies, please visit our website or contact us directly. We are here to assist you and ensure that you have a positive experience with Jyenara.
Thank you for choosing Jyenara. We value your business and are committed to providing high-quality services and support. If you need any assistance, please do not hesitate to reach out to us.
At Jyenara CRM, we are committed to empowering businesses with innovative solutions that streamline operations, enhance customer relationships, and drive growth.